Business Analyst (BA)

Job Title: Business Analyst
Location: Alabang, Muntinlupa City

Job Summary:

The Business Analyst is responsible for gathering and analyzing business requirements, documenting processes, and identifying opportunities to improve and standardize operations. The role works closely with business and technical stakeholders to support process improvements, reporting enhancements, and digital initiatives.

Key Responsibilities:

• Gather and document business, functional, and reporting requirements from stakeholders.
• Analyze existing processes and identify opportunities for improvement and standardization.
• Prepare and maintain business requirements documents, process flows, and other related documentation.
• Facilitate meetings and workshops with business users and project teams.
• Review existing systems, data sources, and reporting processes to support business needs.
• Identify opportunities for automation and process optimization.
• Work with cross-functional teams to ensure business requirements are clearly understood and implemented.
• Assist in developing procedures, governance guidelines, and recommendations.
• Support the preparation of implementation plans and business cases.
• Prepare meeting minutes, action items, and status updates, and provide support during knowledge transfer activities.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Finance, Accounting, or a related field.
• With hands-on experience in business analysis, process improvement, or related roles.
• Experience in requirements gathering, process mapping, and documentation.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with stakeholders across different functions.
• Experience with ERP systems, reporting tools, and data analytics platforms is an advantage.